Your privacy, respected.
AllRVs ("AllRVs," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit AllRVs.com, create an account, use our search and artificial intelligence features, save or compare recreational vehicles, contact a dealer or other third party through our platform, list an RV, communicate with us, or otherwise use our websites, applications, and services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you use AllRVs.
Information You Provide to Us
You may provide information such as:
- Your name and email address;
- Account and profile information;
- RV preferences and requirements;
- RVs, models, floorplans, searches, comparisons, or favorites you save;
- Search queries, questions, prompts, and other information you submit through AI-powered or traditional search features;
- Information you provide when requesting information from or asking to be connected with a dealer, manufacturer, seller, financing provider, insurance provider, or other third party;
- Information you provide when listing, claiming, or managing an RV or business listing;
- Messages, feedback, support requests, surveys, and other communications with us; and
- Any other information you choose to provide.
Please do not submit sensitive personal information, confidential information, financial account credentials, Social Security numbers, health information, or other information that is not necessary to use the Services, particularly through AI search or other free-form text fields.
Information Collected Automatically
When you use the Services, we and our service providers may automatically collect information such as:
- Internet Protocol (IP) address;
- Browser type and version;
- Device type and operating system;
- General or approximate location derived from your IP address or device settings;
- Pages viewed and features used;
- Search activity and interactions with RV listings, recommendations, advertisements, links, and other content;
- Referring and exit pages;
- Dates, times, and duration of visits;
- Cookie and similar technology identifiers; and
- Diagnostic, performance, security, and error information.
We may combine information collected from different parts of the Services when permitted by law.
Information From Other Sources
We may receive information from third parties and publicly available sources, including:
- RV manufacturers;
- RV dealers and sellers;
- Industry organizations;
- Publicly available websites and databases;
- Data and technology providers;
- Advertising, analytics, and marketing partners;
- Business partners and affiliates; and
- Other sources that provide information about RVs, businesses, products, inventory, pricing, specifications, or market activity.
Information about RVs, manufacturers, dealers, businesses, inventory, and other non-personal business or product information is generally not personal information.
2. How We Use Information
We may use information to:
- Provide, operate, maintain, and improve AllRVs;
- Create and manage user accounts;
- Provide RV search, filtering, comparison, and discovery tools;
- Personalize search results, recommendations, content, and the user experience;
- Power AI-assisted search, recommendations, summaries, comparisons, and other AI-enabled features;
- Remember saved RVs, searches, preferences, and other settings;
- Connect users with dealers, manufacturers, sellers, or other businesses when requested;
- Process and manage RV or business listings;
- Respond to questions, feedback, and support requests;
- Send service-related communications;
- Send marketing communications where permitted by law and subject to your choices;
- Measure traffic, usage, performance, and engagement;
- Understand how users interact with the Services;
- Develop new features, products, and services;
- Detect, investigate, and prevent fraud, abuse, security incidents, and other harmful activity;
- Enforce our Terms of Use and other agreements;
- Comply with legal obligations; and
- Protect the rights, safety, and property of AllRVs, our users, and others.
We may also create aggregated, statistical, or de-identified information that does not reasonably identify an individual and use that information for research, analytics, product development, business intelligence, and other lawful purposes.
3. Artificial Intelligence and Automated Features
AllRVs may use artificial intelligence and machine learning technologies to help users search for, discover, understand, compare, and evaluate RVs.
When you use an AI-powered feature, the information you submit, including your prompts, questions, preferences, and relevant context, may be processed by AllRVs and by third-party technology or AI service providers that help us provide the feature.
AI-generated responses may be based on information from AllRVs, manufacturers, dealers, publicly available sources, third-party sources, and automated analysis. AI-generated information may be incomplete, inaccurate, or outdated and should not be treated as professional, financial, legal, safety, or technical advice.
Please do not enter sensitive personal information or confidential information into AI-powered features.
We may review and analyze interactions with AI features to improve quality, safety, search performance, recommendations, and the Services, subject to applicable law and our agreements with service providers.
4. Personalization and Recommendations
AllRVs may use information about your searches, saved RVs, preferences, interactions, general location, and other activity to personalize the Services.
For example, we may use this information to recommend RV types, manufacturers, brands, models, floorplans, features, dealers, products, or content that may be relevant to you.
These recommendations are intended to assist your research and do not guarantee that a particular RV, product, dealer, or service is suitable for you.
5. Cookies and Similar Technologies
We and our service providers may use cookies, local storage, pixels, tags, software development kits, and similar technologies to:
- Keep the Services functioning;
- Remember your preferences and settings;
- Maintain account sessions;
- Understand how the Services are used;
- Measure performance and traffic;
- Improve search and recommendations;
- Prevent fraud and enhance security; and
- Support advertising or marketing, if used.
Some technologies are necessary for the Services to function. Others may be used for analytics, personalization, or advertising.
Where required by applicable law, we will provide appropriate choices or obtain consent before using certain non-essential cookies or similar technologies.
You may also be able to control cookies through your browser or device settings. Disabling certain technologies may affect the functionality of the Services.
If AllRVs uses technologies that constitute the "sale," "sharing," or use of personal information for targeted advertising under applicable privacy laws, we will provide any legally required opt-out mechanisms and honor qualifying opt-out preference signals where required by law.
6. How We Disclose Information
We may disclose information in the following circumstances.
Service Providers
We may disclose information to companies that provide services on our behalf, including providers of:
- Website and cloud hosting;
- Databases and data storage;
- Search technology;
- Artificial intelligence and machine learning services;
- Analytics;
- Email and communications;
- Authentication and account management;
- Customer support;
- Security and fraud prevention; and
- Other technical and operational services.
These providers may process information as necessary to provide services to AllRVs.
Dealers, Manufacturers, Sellers, and Other Businesses
If you ask to contact, receive information from, or be connected with a dealer, manufacturer, seller, or other business, we may provide the information necessary to fulfill your request.
For example, this may include your name, contact information, the RV you are interested in, and the contents of your inquiry.
Once your information is provided to a third party at your request, that third party may process your information under its own privacy policy and practices. AllRVs does not control the independent privacy practices of third parties.
We do not provide your contact information to a dealer merely because you viewed a dealer's RV or listing unless otherwise disclosed to you.
Business Partners and Affiliate Relationships
AllRVs may participate in referral, affiliate, advertising, lead-generation, or other commercial relationships.
If you click a third-party link, request a third-party service, make a purchase, or complete another qualifying action, AllRVs may receive compensation. We may use tracking technologies or referral identifiers to determine whether a referral or qualifying action occurred.
Where required by law, we will provide appropriate disclosures and choices regarding these activities.
Legal and Safety Reasons
We may disclose information when we reasonably believe it is necessary to:
- Comply with applicable law, regulation, legal process, or governmental request;
- Protect the rights, property, or safety of AllRVs, our users, or others;
- Detect, prevent, or investigate fraud, abuse, security incidents, or illegal activity; or
- Enforce our agreements and policies.
Business Transfers
If AllRVs is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.
7. Sale and Sharing of Personal Information
AllRVs does not sell personal information for money.
Some privacy laws define "sale," "sharing," or "targeted advertising" broadly and may include certain disclosures involving advertising, analytics, referral, or tracking technologies even when no money is exchanged for personal information.
If our practices fall within those definitions, we will provide the notices and opt-out rights required by applicable law.
We do not knowingly sell or share the personal information of children under 16.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide and maintain the Services;
- Maintain your account and saved information;
- Fulfill transactions and requests;
- Improve our products and services;
- Comply with legal, accounting, and reporting obligations;
- Resolve disputes;
- Enforce agreements; and
- Protect the security and integrity of the Services.
Retention periods may vary depending on the type of information, the purpose for which it was collected, our legal obligations, and legitimate business needs.
When personal information is no longer reasonably necessary, we may delete, anonymize, or de-identify it, subject to applicable law.
9. Your Privacy Choices
Depending on where you live and subject to applicable law, you may have the right to:
- Confirm whether we process your personal information;
- Access personal information we maintain about you;
- Correct inaccurate personal information;
- Delete certain personal information;
- Obtain a portable copy of certain personal information;
- Opt out of certain sales or sharing of personal information;
- Opt out of targeted advertising;
- Opt out of certain profiling or automated decision-making activities;
- Withdraw consent where processing is based on consent; and
- Appeal a decision regarding a privacy request where applicable.
You may also:
- Unsubscribe from marketing emails using the unsubscribe link in the message;
- Adjust available account or privacy settings;
- Manage cookies through available cookie controls and your browser; and
- Contact us to make a privacy request.
To exercise a privacy right, contact us at privacy@allrvs.com.
We may need to verify your identity before completing certain requests. We will use information provided in connection with a privacy request only as reasonably necessary to verify and fulfill the request.
You will not be discriminated against for exercising privacy rights provided by applicable law.
Authorized agents may submit requests on behalf of individuals where permitted by law and subject to appropriate verification.
10. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Depending on the law and whether it applies to AllRVs, these rights may include access, correction, deletion, data portability, and the ability to opt out of the sale or sharing of personal information, targeted advertising, or certain profiling activities.
Where required, AllRVs will honor legally recognized universal opt-out preference signals.
The specific rights available to you may depend on your state of residence, the nature of the information involved, and whether the applicable law applies to AllRVs.
To exercise an applicable state privacy right, contact privacy@allrvs.com.
11. Canadian Users
If you are located in Canada, we process personal information in accordance with applicable Canadian privacy laws.
Depending on the circumstances and applicable law, you may have rights to request access to or correction of your personal information and to withdraw consent to certain uses of your information, subject to legal and contractual restrictions.
Personal information may be processed or stored in the United States, Canada, or other countries where AllRVs or its service providers operate. As a result, information may be subject to the laws of the jurisdiction where it is processed or stored and may be accessible to courts, law enforcement, or governmental authorities in accordance with applicable law.
For questions or requests concerning your personal information, contact privacy@allrvs.com.
12. Third-Party Websites and Services
The Services may contain links to websites, applications, dealers, manufacturers, marketplaces, financing providers, insurance providers, retailers, and other third parties that are not operated by AllRVs.
We are not responsible for the privacy, security, accuracy, availability, or practices of third-party services. We encourage you to review the privacy policies of third parties before providing personal information to them.
13. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been compromised.
14. Children's Privacy
AllRVs is intended for a general audience and is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without legally required authorization, we will take appropriate steps to delete it.
If you believe a child has provided us with personal information, please contact privacy@allrvs.com.
Certain features or services may be restricted to users who are at least 18 years old as described in our Terms of Use.
15. International Data Transfers
AllRVs is based in the United States. If you access the Services from another country, your information may be transferred to, processed in, and stored in the United States or other countries where our service providers operate.
Privacy and data protection laws in those countries may differ from those in your country of residence. Where required by applicable law, we use appropriate measures for international transfers of personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as AllRVs, our technology, our business practices, or applicable laws change.
When we update this Privacy Policy, we will post the revised version and update the "Last Updated" date at the top.
If changes are material, we may provide additional notice as required by applicable law, such as through the Services or by email.
We encourage you to review this Privacy Policy periodically.
17. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise a privacy right, contact us at:
- AllRVs
- Email: privacy@allrvs.com
- Website: AllRVs.com
We will respond to privacy requests in accordance with applicable law.